Refund policy

 * As these items are made under "Custom or personalized goods: Items made to a consumer's specific personal specifications" designation, this item is not subject to EU Directive 2023/2673 "Right to Withdrawal". By purchasing this item, you agree to this. 

* No returns or refunds of any kind will be initiated; However, if there are problems with the product and it is determined that it is at no fault of the consumer, we will do our best to accommodate and meet the needs.